Privacy Policy

Last updated: January 12, 2025

1. Introduction

Build Better ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)
  • Profile information and preferences
  • Billing and payment information
  • Content you create or upload to our Service
  • Communications with our support team

2.2 Information We Collect Automatically

  • Usage data (features used, time spent, interactions)
  • Device information (browser, operating system, IP address)
  • Log data (access times, pages viewed, errors encountered)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in these circumstances:

4.1 Service Providers

We work with third-party service providers who help us operate our Service, such as payment processors, cloud hosting providers, and analytics services.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can access and export your personal data through your account settings.

6.2 Correction and Updates

You can update your account information at any time through your profile settings.

6.3 Deletion

You can request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and features
  • Prevent fraud and improve security

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

8. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account data: Until account deletion plus 30 days
  • Usage logs: 2 years
  • Billing records: 7 years for tax and accounting purposes
  • Support communications: 3 years

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification under approved frameworks

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we may also send you an email notification.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@buildbetter.com
  • Address: 123 Developer Street, Tech City, TC 12345
  • Data Protection Officer: dpo@buildbetter.com